Privacy Policy

Our Commitment to Privacy

AgouraVet.com websites, in conjunction with our commitment to high quality patient and customer care, also strive to protect the privacy of our website users with this privacy policy.

AgouraVet.com is deeply committed to your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure.

PLEASE NOTE THAT THIS PRIVACY POLICY ONLY APPLIES TO AGOURAVET.COM WEBSITES AND NOT TO ANY OTHER WEBSITE THAT YOU MAY ACCESS FROM THIS SITE, EACH OF WHICH MAY HAVE PRIVACY POLICIES THAT ARE MATERIALLY DISTINCT FROM THIS PRIVACY POLICY.

By visiting this website, and/or submitting any information on any of the forms linked to this Privacy Policy you are accepting the practices described herein.

  •     This Privacy Policy covers AgouraVet.com’s treatment of personally identifiable information that are collected when you are on a AgouraVet.com site, and when you use OUR services.
  •     We pledge to hold all information you provide to us in absolute privacy.
  •     We will NEVER share your name, e-mail address or personal information with any third party, unless specifically authorized by you.
  •     We NEVER sell or rent our mailing list.
  •     Only authorized employees may access your information.
  •     All employees are required to adhere to our strict privacy policies and any employee who violates the privacy policy is subject to termination and other disciplinary measures, up to being criminally prosecuted for their violation.

TRAFFIC DATA AND INFORMATION. Through a combination of both internal and third party tracking code as well as cookies, the following categories of information are tracked when a visitor enters any of our sites: (1) IP address, (2) domain servers, (3) type of computer used to access the Site, (4) types of web browsers (collectively ‘Traffic Data’).AgouraVet.com uses such data for general marketing purposes and in order to help enhance customer experience on the website.

INFORMATION THE COMPANY COLLECTS. In order for each customer to access and utilize AgouraVet.com’s services, AgouraVet.com requires each customer to provide us with personal information (collectively ‘Personally Identifiable Information’). Personally Identifiable Information includes: (i) ‘Contact Data’ (such as your name, street address, city, state, zip code and email address), (ii) ‘Financial Data’ (such as your credit card number, expiration date, and verification code), and (iii) ‘Demographic Data’ (such as your zip code and gender).

METHODS THE COMPANY USES TO COLLECT INFORMATION. AgouraVet.com utilizes a number of internal and third party methods to recognize visitor data such as IP addresses, browser settings, cookies, Action Tags and other acceptable Data Collection Methods.

AUTOMATIC COLLECTION. AgouraVet.com’s internal servers and software automatically recognizes Visitor Data. No personal information is revealed in this process. The Site may also use such Visitor Data to compile traffic data about the kind and types of visitors that use the website at specific intervals. 

COOKIES. From time to time, AgouraVet.com may use the standard Cookie feature of major browser applications and third party providers as well as employ internally developed cookies and tracking codes which allows AgouraVet.com to store small pieces of data on a visitor’s computer about the visit to the AgouraVet.com website. Personally Identifiable Information is not captured in such cookies, nor does AgouraVet.com use cookies to mine Personally Identifiable Information. Personally Identifiable Information is only captured when a visitor signs in to the system and willingly discloses such information in the Personal Profile of the website.

USE OF PERSONALLY IDENTIFIABLE INFORMATION. AgouraVet.com may use your Personally Identifiable Information to verify your identity and process your order through a Merchant Accounting Services. Your Contact Data may be used to contact you in order to follow up with transactions initiated on the AgouraVet.com website, inform you of any changes to the Site and send you additional information about AgouraVet.com. Information collected may be transmitted to our approved advertising and marketing partners, our affiliated companies, or certain other approved third parties interested in providing users with information or services that you may request or for other marketing and promotional purposes.

Requested information or information regarding site updates, new products and services, upcoming events and/or status of any requests or orders may be provided to users by e-mail, postal mail, telephone SMS text-messaging or by any other means of contact that users may provide.

By providing a telephone number users agree and specifically thereby request that we, our partners, associates and/or certain approved third parties may contact you via such telephone number whether or not such number may be included in any State, Federal or other Do Not Call Registry. We and/or our marketing partners and affiliated companies enhance and/or merge Personal Information about users with data collected from other sources to use in direct and/or online marketing.

We reserve the right, in connection with a transfer of any of our assets to any affiliated company, to provide Personal Information and data to the affiliate subject to the terms of this policy. Similarly, we reserve the right, in connection with a sale of any of our assets or businesses to a third party, to sell our database containing Personal Information, or any relevant portion thereof. We may release Personal Information as we determine may be required by law, to enforce any terms of service, or to protect the rights, property or safety of our Sites, its registered users, or others.

USE OF TRAFFIC DATA. We may use Traffic Data information to analyze our Website Traffic but such information is not examined for Personally Identifiable Information. We may also use such Traffic Data to help diagnose problems with our server, to administer our site or to display the content according to your preferences. Traffic and Transaction Information may also be shared with business partners, affiliates, and/or advertisers on an aggregate and anonymous basis.

USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION. You may choose not to provide us with any Personally Identifiable Information. In this case, you may be able to visit the website and browse our pages; however, you will not be able to access and use those portions of the website which require your Personally Identifiable Information.

If you do not wish to receive information and/or promotional materials from AgouraVet.com or from our partners, you may select the appropriate ‘opt-out’ at the time you create your account or may unsubscribe from our mailing list on any one of the promotions or other materials we send to you.

WEBSITE AREAS BEYOND COMPANY’S CONTROL. The Site may include interactive forums such as message boards and chat rooms. Please note that any Personally Identifiable Information disclosed in such areas is public and becomes public information. You should use caution when deciding to disclose your personal information.

THIRD PARTY WEBSITES. AgouraVet.com may maintain links to other websites. If you choose to visit other websites, we are not responsible for the Privacy Practices or content of those other websites, and it is your responsibility to review the Privacy Policies at those websites to confirm that you understand and agree with their policies.

LOST OR STOLEN DATA. AgouraVet.com has security measures in place to prevent the loss, misuse, destruction and alteration of the information that you provide us or we obtain from you. We will have no liability however, to you or to any third party arising out of any such loss, misuse, destruction, or alternation.

Confidentiality and Security of Personal Information. We will keep your Personally Identifiable Data private, and will not share it with third parties unless you specifically approve of the disclosure, or if AgouraVet.com is required by law to comply with a valid legal requirement such as, federal regulation, search warrant, subpoena or court order.

Our Commitment To Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted to us by secure servers.

IF FOR ANY REASON YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED THROUGH THE USE OF OUR SITE, YOU MAY CONTACT US IMMEDIATELY AT staff@AgouraVet.com.